Monitoring and alerts
Uptime monitoring around the clock, with agreed reply times for normal and critical issues.
Digitalize / Maintenance and support
Software that stays healthy after launch.
A lot of software gets built, launched and never checked again. A care plan keeps yours monitored, backed up, patched and improving, with a monthly report you can read in ten minutes.
What we build
Where we usually start.
Backups you can restore
Daily backups kept off-site, and restore tests so you know they work.
Security updates
Packages and dependencies kept current, and a regular security check on the live system.
Fixes and improvements
Bug fixes plus a set number of development hours each month for the changes your users ask for.
Software we didn’t build
We review the code, integrations and hosting first, then agree what the plan covers.
Learn more
How we measure it
A baseline before, the same numbers after.
We record how the system runs when we take it on. Each monthly health report shows the same numbers, so you can see whether it is getting better.
- 01Uptime
- 02Errors per week
- 03Time to fix a critical issue
- 04Outdated packages
How it runs
Four steps, the same on every project.
- 01
Map the work
We sit with the people who do the work today and map the process as it actually runs.
- 02
Measure the baseline
Time, errors and cost for the task as it is now, written down before we build anything.
- 03
Build in small releases
Working software early, reviewed with you as it develops.
- 04
Report the same numbers
After launch we measure the same things again, so the result is a number, not an opinion.
From the blog
Guides on this.
Engineering and operations · 14 Aug 2026 · 8 min read
Load Testing Before You Get the Traffic You Wanted
A launch that works is the most expensive way to discover your connection pool holds twenty. Here is how to find your breaking point on purpose, first.
Engineering and operations · 14 Aug 2026 · 8 min read
Incident Response When You Are the Whole Team
Nobody to escalate to, no runbook, and the app is down. Here is the process that keeps a one-person outage from turning into a one-person disaster.
Engineering and operations · 14 Aug 2026 · 8 min read
Documenting a Codebase So the Next Engineer Can Take Over
Not a wiki nobody reads — the specific short documents that decide whether your next engineer ships in week one or spends a month reverse-engineering.
Questions
What buyers usually ask.
Monitoring and alerts, daily off-site backups with restore tests, security updates, bug fixes, a set number of development hours each month, agreed reply times and a monthly health report. Every plan is agreed per product.