Privacy Policy

SprintX Pvt LTD ("SprintX," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sprintx.net or engage with our design and development services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2.1 Personal Information You Provide: We collect information you voluntarily provide when you:

• Fill out contact forms or request a quote
• Communicate with us via email or other channels
• Engage our services for a project
• Subscribe to our newsletter or updates
• Participate in surveys or promotional activities

This information may include:

• Name, email address, phone number, and mailing address
• Company name, job title, and industry
• Project details and requirements
• Payment and billing information
• Any other information you choose to provide

2.2 Automatically Collected Information: When you visit our website, we may automatically collect certain technical data, including:

• IP address and approximate geographic location
• Browser type, version, and operating system information
• Device type and screen resolution
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Date and time of access

2.3 Information from Third Parties: We may receive information about you from third parties such as business partners, marketing partners, or publicly available sources to supplement our records.

We use the information we collect to:

• Provide Services: Respond to inquiries, process project requests, deliver our design and development services, and manage our client relationships
• Communication: Send service-related communications, project updates, invoices, and respond to your requests
• Marketing: With your consent, send newsletters, promotional materials, and information about our services that may interest you
• Website Improvement: Analyze usage patterns to improve our website functionality, user experience, and content
• Security: Detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Business Operations: Support our internal business operations, including accounting, auditing, and administration

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds under GDPR:

• Consent: Where you have given explicit consent for specific processing activities (e.g., marketing communications)
• Contractual Necessity: Where processing is necessary to perform our contract with you or take steps at your request before entering into a contract
• Legal Obligation: Where processing is necessary to comply with our legal obligations
• Legitimate Interests: Where processing is necessary for our legitimate business interests (such as improving our services, fraud prevention, and direct marketing), provided these interests are not overridden by your rights and freedoms

5.1 What Are Cookies: Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies to enhance your experience and gather information about usage patterns.

5.2 Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

5.3 Managing Cookies: You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For EU users, we obtain consent before placing non-essential cookies on your device.

6.1 No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6.2 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Cloud hosting and data storage providers
• Payment processors
• Email and communication service providers
• Analytics and marketing platforms
• Professional advisors (legal, accounting)

These providers are contractually obligated to protect your data and only use it for the purposes we specify.

6.3 Legal Requirements: We may disclose your information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety, or that of others.

6.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

7.1 Global Operations: As we serve clients globally, your personal data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

7.2 EU-US Data Privacy Framework: For data transfers from the European Union, United Kingdom, or Switzerland to the United States, we rely on appropriate safeguards including the EU-US Data Privacy Framework where applicable.

7.3 Standard Contractual Clauses: Where required, we use Standard Contractual Clauses approved by the European Commission to ensure adequate protection for international data transfers.

8.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

8.2 No Guarantee: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you transmit data at your own risk.

8.3 Breach Notification: In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

9.1 Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• The duration of our business relationship with you
• As required to comply with legal, accounting, or reporting obligations
• To resolve disputes and enforce our agreements
• As permitted by applicable law

9.2 Deletion: When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

10.1 General Rights: Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Portability: Request your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

10.2 Exercising Your Rights: To exercise any of these rights, please contact us at info@sprintx.net. We will respond to your request within the timeframe required by applicable law (typically 30 days).

10.3 Verification: We may need to verify your identity before processing your request to protect your privacy and security.

10.4 Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to lodge a complaint with a supervisory authority in your country of residence
• Right to object to automated decision-making and profiling
• Right to be informed about the collection and use of your personal data

Supervisory Authority: You have the right to lodge a complaint with the data protection authority in your country of residence if you believe we have violated your privacy rights.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of personal information we have collected from you
• Right to Correct: You can request correction of inaccurate personal information
• Right to Opt-Out: You can opt out of the sale or sharing of your personal information (note: we do not sell personal information)
• Right to Limit: You can limit the use of sensitive personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

Opt-Out Preference Signals: Effective January 2026, we honor Global Privacy Control (GPC) and other opt-out preference signals as required by California law.

"Do Not Sell or Share": SprintX does not sell personal information as defined under CCPA. We do not share personal information for cross-context behavioral advertising purposes.

Residents of Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Maryland, Minnesota, Tennessee, Indiana, Kentucky, and Rhode Island may have similar rights under their respective state privacy laws. If you are a resident of these states:

• You may exercise your privacy rights by contacting us at info@sprintx.net
• We honor opt-out preference signals where required by your state law
• You may appeal our decision regarding your privacy request by contacting us

14.1 Digital Services Act (DSA): SprintX complies with the EU Digital Services Act requirements for transparency and user protection in our digital services.

14.2 EU Data Act: Effective September 2025, we comply with the EU Data Act regarding data access and portability rights where applicable to our services.

14.3 EU AI Act: SprintX ensures transparency regarding any use of artificial intelligence in our services, in compliance with the EU AI Act effective August 2026.

14.4 European Accessibility Act (EAA): We are committed to digital accessibility in compliance with the European Accessibility Act effective June 2025.

15.1 AI Usage: SprintX may use artificial intelligence and automated tools to assist in our services. When AI is used in ways that may significantly affect you, we will inform you.

15.2 Automated Decision-Making: We do not use your personal data for automated decision-making that produces legal effects or similarly significant effects without human oversight.

15.3 AI Training: Your personal data and project content will not be used to train external AI models without your explicit consent.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us at info@sprintx.net.

18.1 Opt-In: We will only send you marketing communications if you have opted in or where otherwise permitted by applicable law.

18.2 Opt-Out: You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at info@sprintx.net

18.3 Service Communications: Even if you opt out of marketing communications, we may still send you service-related communications necessary for our business relationship (e.g., project updates, invoices, security notifications).

19.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

19.2 Notification: Material changes will be indicated by updating the "Last Updated" date at the top of this policy. For significant changes, we may provide additional notice (such as posting a notice on our website or sending you an email where appropriate).

19.3 Review: We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SprintX Pvt LTD
Email: info@sprintx.net

We will respond to your inquiries as soon as reasonably practicable and within the timeframes required by applicable law.

EU Dispute Resolution: For EU consumers, the European Commission provides an Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr/

Effective Date: January 1, 2026
This Privacy Policy complies with applicable privacy laws and regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), EU Digital Services Act, EU Data Act, EU AI Act, and other applicable US state privacy laws effective through 2026.