Terms of Services

1.1 Introduction: These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "User," "you," or "your") and SprintX Pvt LTD ("SprintX," "we," "us," or "our"), governing your access to and use of www.SprintX.net and all related design, development, and digital services.

1.2 Binding Agreement: By accessing or using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. This agreement extends to all content, data, software, deliverables, and services we provide.

1.3 Scope of Services: SprintX is a professional design and development agency providing web design, web development, mobile app development, UI/UX design, branding, and related digital services. These Terms apply to all interactions with our website and engagement of our services.

1.4 Acceptance: Your continued use of the website or engagement of our services constitutes your acceptance of these Terms. If you do not agree, you must immediately discontinue use.

1.5 Eligibility: You must be at least 18 years of age or the age of legal majority in your jurisdiction to enter into this agreement and engage our services.

2.1 Service Description: SprintX provides custom design and development services including but not limited to website design, web application development, mobile app development, UI/UX design, brand identity, and digital product development. Specific project details, scope, deliverables, and timelines are defined in individual project proposals or contracts.

2.2 Project Proposals: All project work is subject to a separate project proposal or service agreement that outlines specific scope, deliverables, timelines, and pricing. These Terms govern the general relationship, while project-specific terms take precedence where applicable.

2.3 Scope Changes: Any changes to project scope after agreement execution may result in additional charges and timeline adjustments. All scope changes must be agreed upon in writing before implementation.

2.4 Client Responsibilities: Clients are responsible for providing accurate information, necessary content, timely feedback, and required approvals. Delays caused by client non-responsiveness or failure to provide required materials may result in project timeline extensions and are not the responsibility of SprintX.

3.1 Limited License: Subject to your compliance with these Terms, SprintX grants you a limited, non-exclusive, non-transferable, revocable license to access and view materials on our website for informational purposes related to potential engagement of our services.

3.2 Restrictions: You may not: (a) modify, copy, reproduce, or create derivative works from our website, portfolio, or materials; (b) use materials for commercial purposes without authorization; (c) decompile or reverse engineer any software; (d) use automated systems to access or collect data; (e) transmit viruses or harmful code; (f) use our portfolio work, designs, or case studies to compete with SprintX or represent them as your own work.

3.3 Termination of License: This license terminates automatically upon violation of any restrictions. SprintX reserves the right to terminate access at our sole discretion.

4.1 Client Ownership of Deliverables: Upon full and final payment of all invoices, clients receive ownership of the final approved deliverables created specifically for their project, as detailed in the project agreement. Ownership transfers only upon complete payment.

4.2 SprintX Portfolio Rights: SprintX retains the perpetual right to showcase completed work in our portfolio, case studies, marketing materials, social media, and award submissions unless explicitly waived in writing in the project agreement with appropriate additional compensation.

4.3 Pre-existing Materials: SprintX retains all rights to pre-existing materials, tools, frameworks, code libraries, methodologies, and reusable components used in the creation of deliverables. Clients receive a license to use such materials solely as part of their delivered project.

4.4 Work-in-Progress: All concepts, designs, and work-in-progress materials remain the exclusive property of SprintX until final delivery and full payment. Rejected concepts and unused designs remain SprintX property.

4.5 Third-Party Materials: Any third-party materials (stock images, fonts, plugins, etc.) included in deliverables are subject to their respective licenses. SprintX is not responsible for client misuse of licensed materials.

5.1 Payment Structure: Payment terms are specified in individual project proposals. Standard terms require an upfront deposit (typically 50%) before work commences, with remaining payments due upon project milestones or completion.

5.2 Payment Due Dates: All invoices are due within the timeframe specified in the project agreement (typically 7-14 days). Payments are considered final and non-refundable once services have been rendered.

5.3 Late Payments: Late payments may incur interest charges of up to 1.5% per month on outstanding balances. SprintX reserves the right to suspend or terminate project work until accounts are brought current.

5.4 Refund Policy: Deposits are non-refundable once work has commenced. Refunds for completed milestones are not provided. In case of project cancellation, client is responsible for payment of all work completed to date.

5.5 Additional Costs: Third-party costs (hosting, domains, stock assets, premium plugins, etc.) are the responsibility of the client unless otherwise specified in the project agreement.

6.1 Delivery Timelines: Estimated timelines are provided in good faith but are not guaranteed. SprintX shall not be liable for delays caused by client feedback delays, scope changes, force majeure, or circumstances beyond our reasonable control.

6.2 Approval Process: Clients will be provided opportunities to review and approve work at designated milestones. Approval at each stage constitutes acceptance of work completed to that point.

6.3 Revision Policy: The number of revisions included is specified in the project agreement. Additional revisions beyond the included rounds will be billed at our standard hourly rate.

6.4 Final Acceptance: Deliverables are deemed accepted if no written objections are received within 7 business days of delivery, or upon client use of deliverables in production, whichever occurs first.

7.1 Mutual Confidentiality: Both parties agree to keep confidential any proprietary information disclosed during the course of engagement, including business strategies, technical specifications, and unreleased product information.

7.2 Exceptions: Confidentiality obligations do not apply to information that: (a) is publicly available; (b) was known prior to disclosure; (c) is independently developed; (d) is required to be disclosed by law or court order.

7.3 NDA: For projects requiring enhanced confidentiality, a separate Non-Disclosure Agreement may be executed upon request.

8.1 Limited Warranty: SprintX warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty extends for 30 days following final delivery for defects in workmanship.

8.2 "As Is" Provision: Except as expressly stated herein, all services, materials, and deliverables are provided "as is" and "as available" without warranties of any kind, either express or implied.

8.3 Disclaimer of Warranties: SprintX expressly disclaims all implied warranties, including but not limited to: (a) merchantability and fitness for a particular purpose; (b) non-infringement; (c) that services will meet all client expectations or requirements not explicitly documented; (d) that deliverables will be error-free, uninterrupted, or compatible with all systems; (e) any warranties regarding business results, revenue, or success outcomes.

8.4 No Guarantee of Results: SprintX does not guarantee any specific business results, traffic, conversions, revenue, or success outcomes from the use of delivered work. Design and development are creative services and business outcomes depend on numerous factors outside our control.

8.5 Third-Party Services: SprintX is not responsible for the performance, availability, or security of third-party services, platforms, hosting providers, or integrations recommended or implemented as part of project work.

9.1 Exclusion of Damages: To the maximum extent permitted by applicable law, SprintX and its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to: (a) loss of profits, revenue, data, business opportunities, or goodwill; (b) cost of substitute services; (c) business interruption; (d) any damages arising from the use or inability to use deliverables; (e) damages arising from unauthorized access or security breaches not directly caused by SprintX negligence.

9.2 Liability Cap: In no event shall SprintX's total cumulative liability for any and all claims arising from or related to these Terms or any project exceed the total amounts actually paid by you to SprintX for the specific project giving rise to the claim.

9.3 Time Limitation: Any claim arising out of or related to these Terms or our services must be filed within six (6) months after the cause of action arose, or it will be permanently barred.

9.4 Jurisdictional Limitations: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9.5 Essential Purpose: The limitations in this section apply even if any limited remedy fails of its essential purpose and shall survive termination of this agreement.

10.1 Client Indemnification: You agree to indemnify, defend, and hold harmless SprintX and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of deliverables; (b) content, materials, or information you provide; (c) your violation of these Terms; (d) your violation of any third-party rights; (e) any claims related to the content, accuracy, or legality of materials you provide for use in the project.

10.2 Content Responsibility: Client is solely responsible for ensuring that all content, images, trademarks, and materials provided to SprintX for use in projects do not infringe any third-party intellectual property rights and comply with all applicable laws.

11.1 Termination by Client: Client may terminate a project at any time with written notice. However, client remains responsible for payment of all work completed to date plus any committed third-party costs. Deposits and milestone payments for completed work are non-refundable.

11.2 Termination by SprintX: SprintX may terminate or suspend services immediately if: (a) client fails to make payments when due; (b) client materially breaches these Terms; (c) client is unresponsive for more than 30 days; (d) continuation would expose SprintX to legal liability.

11.3 Effect of Termination: Upon termination, SprintX will deliver all completed work for which payment has been received. Incomplete work remains SprintX property until paid for. All licenses granted by SprintX terminate for unpaid work.

12.1 SprintX Trademarks: "SprintX," the SprintX logo, and associated service marks are trademarks owned by SprintX Pvt LTD. All rights are reserved.

12.2 Trademark Protection: Unauthorized use, publication, reproduction, or advertisement of SprintX trademarks is strictly prohibited without explicit prior written permission.

12.3 Third-Party Trademarks: Other product and company names mentioned on this site may be trademarks of their respective owners. Reference does not imply affiliation or endorsement.

13.1 Third-Party Websites: Our website may contain links to third-party websites. SprintX has not reviewed all linked websites and is not responsible for their content, accuracy, or practices.

13.2 User's Risk: Accessing linked websites is at your own risk. Inclusion of links does not imply endorsement by SprintX.

14.1 Right to Modify: SprintX reserves the right to revise these Terms at any time. Material changes will be indicated by updating the "Last Updated" date.

14.2 Continued Use: Your continued use of the website or services following the posting of revised Terms constitutes your acceptance of the changes.

14.3 Project-Specific Terms: Ongoing projects will continue under the Terms in effect at the time of project commencement unless mutually agreed otherwise.

15.1 Privacy Policy: Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and disclosure of your personal data.

15.2 Data Processing: For projects involving processing of personal data, appropriate data protection measures will be implemented as required by applicable law.

16.1 GDPR Compliance (EU Users): If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, object to processing, data portability, and to lodge a complaint with a supervisory authority.

16.2 Digital Services Act (DSA) Compliance: SprintX adheres to the EU Digital Services Act requirements for transparency, accountability, and user protection in digital services.

16.3 EU Data Act Compliance: Effective September 2025, SprintX complies with the EU Data Act regarding data access and portability rights where applicable.

16.4 EU AI Act Compliance: SprintX ensures transparency regarding any use of artificial intelligence tools in our services, in compliance with the EU AI Act effective August 2026.

16.5 Accessibility Compliance: SprintX is committed to ensuring our website meets accessibility standards in compliance with the European Accessibility Act (EAA) effective June 2025 and Americans with Disabilities Act (ADA).

16.6 US Privacy Laws: For California residents, we comply with the California Consumer Privacy Act (CCPA/CPRA). For residents of other US states with privacy laws (Virginia, Colorado, Connecticut, Utah, and others), we honor applicable privacy rights including opt-out preference signals effective January 2026.

16.7 EU-US Data Privacy Framework: SprintX complies with the EU-US Data Privacy Framework for transatlantic data transfers where applicable.

16.8 Online Dispute Resolution (EU Consumers): For EU consumers, the European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/

17.1 AI Usage: SprintX may utilize artificial intelligence tools to assist in certain aspects of our services. All AI-assisted work is reviewed and refined by our professional team to ensure quality.

17.2 Human Oversight: All deliverables are subject to human review and approval regardless of tools used in creation.

17.3 Client Data: Client content and project data will not be used to train external AI models without explicit consent.

18.1 Informal Resolution: Before initiating formal proceedings, you agree to contact us at info@sprintx.net to attempt to resolve disputes informally within 30 days.

18.2 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SprintX operates, without regard to conflict of law provisions.

18.3 Jurisdiction: Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction where SprintX is registered.

18.4 Class Action Waiver: To the fullest extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

19.1 Entire Agreement: These Terms, together with our Privacy Policy and any applicable project agreements, constitute the entire agreement between you and SprintX.

19.2 Severability: If any provision is found unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.

19.3 No Waiver: Failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.

19.4 Assignment: SprintX may assign these Terms without restriction. You may not assign these Terms without our prior written consent.

19.5 Force Majeure: SprintX shall not be liable for any failure or delay resulting from events beyond our reasonable control, including natural disasters, war, pandemics, government actions, or internet disruptions.

19.6 Independent Contractor: SprintX is an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

For any questions, concerns, or requests regarding these Terms of Service, please contact us:

SprintX Pvt LTD
Email: info@sprintx.net

Effective Date: January 1, 2026
These Terms of Service are compliant with EU regulations including GDPR, Digital Services Act (DSA), EU Data Act, EU AI Act, European Accessibility Act (EAA), and US regulations including CCPA/CPRA and state privacy laws.