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Case study · Nonprofit and organisational surveys

EZ Serveys.

A cloud-based SaaS platform enabling organizations, particularly nonprofits, to create surveys, distribute them at scale, and analyze responses through real-time dashboards.

What we built
Cloud-based SaaS web platform
Stack
SurveyJS, Stripe
Services
Web appAnalytics dashboardSubscription billing
Laptop showing an analytics dashboard with bar, line and pie charts

About the project

What is EZ Serveys?

A cloud-based SaaS platform enabling organizations, particularly nonprofits, to create surveys, distribute them at scale, and analyze responses through real-time dashboards. The solution combines an advanced survey builder with comprehensive analytics (pie, bar, line, and annual charts), team collaboration tools, and flexible subscription billing.

Conclusion

This survey platform successfully delivers enterprise-grade feedback collection and analysis tools at accessible price points for organizations of all sizes. By unifying survey creation, team collaboration, and real-time analytics in a single platform, it eliminates fragmented workflows while empowering data-driven decision-making. The integration of SurveyJS and Stripe ensures robust functionality and sustainable business operations, particularly benefiting nonprofits through affordable pricing and powerful features.

The problem

What was slowing them down.

  1. 01

    Fragmented tools

    Fragmented tools requiring multiple platforms for survey creation, distribution, and analytics.

  2. 02

    Limited team collaboration

    Limited team collaboration and role-based access features.

  3. 03

    High costs

    High costs pricing out smaller organizations.

  4. 04

    Time-consuming manual data analysis

    Time-consuming manual data analysis without real-time insights.

The solution

What we built.

Advanced Survey Builder

SurveyJS-powered interface with drag-and-drop functionality, multiple question types, and logic branching.

    Real-Time Analytics Dashboard

    Question-by-question visualizations (pie, bar, line, annual charts) with individual response tracking and export capabilities.

      Team Collaboration

      Multi-user workspace with role-based permissions and shared survey projects.

        Distribution & Response Management

        Multi-channel distribution with automated collection and response rate tracking.

          Subscription Billing

          Stripe integration supporting monthly and annual plans with automated billing.

            Laptop showing a program impact survey with its list of questions

            Results

            What changed.

            Business value

            • Streamlined survey creation

              Streamlined survey creation and reduced data analysis time significantly.

            • Democratized access

              Democratized access to enterprise-grade survey tools for nonprofits.

            • Scalable revenue

              Created scalable revenue through subscription model.

            • Real-time, data-driven decision making

              Enabled real-time, data-driven decision making with comprehensive visualizations.

            • One platform

              Eliminated need for multiple disconnected platforms.

            Key challenges

            The hard parts, and how we solved them.

            • Complex Survey Logic

              Integrated SurveyJS for robust functionality with intuitive UI layer and visual logic editor.

            • Real-Time Data at Scale

              Implemented database indexing, caching mechanisms, and optimized chart rendering with lazy loading.

            • Multi-Format Visualizations

              Used performant charting library with standardized data transformation layer and responsive design.

            • Secure Payment Processing

              Integrated Stripe APIs with PCI compliance and automated subscription lifecycle management.

            • Team Collaboration

              Built role-based access control, version control for edits, and conflict resolution workflows.

            • Nonprofit Affordability

              Designed tiered pricing with nonprofit-friendly options while maintaining scalable, low-cost architecture.

            Laptop showing survey results as donut and bar charts per questionLaptop beside closed laptops showing a survey management list

            Tech stack

            What it runs on.

            Integrations
            SurveyJSStripe

            Process

            How we got there.

            1. 01Survey Creation

              Users build surveys using SurveyJS interface with drag-and-drop functionality and question logic.

            2. 02Team Collaboration

              Team members review and edit surveys with role-based permissions.

            3. 03Distribution

              Deploy surveys via multiple channels (email, links, embedded forms).

            4. 04Response Collection

              Automated real-time response capture and storage.

            5. 05Analytics

              Access live dashboards with multi-format visualizations per question.

            6. 06Billing

              Stripe processes monthly/annual subscriptions with automated invoicing.

            Laptop showing organisation settings in the admin panel

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